Shipping policy

Last updated: May 19, 2026

This Shipping Policy applies to all purchases made on brenfo.shop and outlines our fulfillment and delivery practices.

Order Processing Time

All orders are processed within 1 to 3 business days (Monday through Saturday, excluding Sundays and public holidays). “Processing time” refers to the period from order confirmation to the moment the shipment is dispatched from our facility. Each canvas tote bag undergoes a strict quality control review, including seam strength validation and hardware inspection. To prevent textile dampness or severe folding creases during long-distance international shipping, all tote bags are packed flat in heavy-duty, moisture-resistant protective wraps.

Shipping Time & Delivery Estimates

We fulfill orders internationally to deliver our high-quality canvas tote bags and eco-friendly fashion carryalls directly to our consumers across the United States.

  • Shipping Origin: Orders are dispatched from our international logistics and fulfillment facilities.
  • Target Market: We currently prioritize shipping to the United States.
  • Estimated Shipping Time: Once dispatched, the estimated international shipping time to the United States is 7 to 13 business days.
  • Total Delivery Time: Therefore, the total estimated time from order placement to delivery is approximately 8 to 16 business days.

Shipping Cost

We offer Free Shipping on all orders destined for the United States. No unexpected handling fees, fuel surcharges, or delivery fees apply at checkout.

Tax & Customs Information (United States Sales Tax)

  • Sales Tax: Because we ship internationally to the United States, applicable destination Sales Tax may be calculated and added at checkout in strict compliance with state and local tax regulations based on your delivery address.
  • No Hidden Customs Fees: The final total shown on our secure checkout screen includes the cost of the canvas product, standard fulfillment, and applicable sales tax. No additional import duties will be collected by the carrier upon delivery.

Shipping Locations

We currently ship to the United States. If your specific U.S. territory or destination is not accessible at checkout, please contact our support team for specialized assistance.

Tracking Your Order

Once your order has shipped, you will receive an automatic email confirmation containing your unique tracking number. You can track your shipment status dynamically through the secure tracking link provided in that email.

Delays

Delivery times are reliable estimates and may vary due to external logistical factors such as international customs clearance intervals, severe continental weather disruptions, or domestic carrier bottlenecks. We appreciate your patience and understanding in the event of any unforeseen logistical delays.

Contact Information

If you have any questions regarding our shipping policy, please contact us:

  • Operator: A.C.N. 697 269 033 PTY LTD
  • Email: support@brenfo.shop
  • Address: RIVERVALE, 6103, WESTERN AUSTRALIA, AUSTRALIA
  • Phone: +61 468-107-548